Effective July 19, 2026 · GRADE ("we", "us") — contact: legal@gradeltd.com
GRADE is software that helps chemical producers qualify inbound technical inquiries: it extracts requirements, screens the customer's product catalogue against stated constraints, and drafts replies for a human representative to review, edit, and approve. Access is provided under an order form, pilot agreement, or written authorization from us.
You are responsible for safeguarding access credentials and tokens issued to you and for activity under them. Notify us promptly of any unauthorized use.
Output is a draft and an aid to judgment, not advice. GRADE does not provide regulatory, legal, safety, or chemical-engineering advice, and makes no representation that any product is suitable, compliant, or safe for any use. A qualified human must review and approve all output before reliance or transmission. Regulatory text is reproduced from source documents verbatim and is not a certification.
Content you submit (catalogues, data sheets, inquiries) remains yours. You grant us a limited license to process it solely to provide and secure the service. We do not use your content to provide services to, or train models for, any other customer without your written consent. On termination we return or delete your content within 30 days of request.
No unlawful use; no attempting to breach access controls, probe, or overload the service; no reverse engineering except where law permits; no submitting content you lack rights to; no automated scraping of the service.
The service, software, and all related IP are owned by GRADE. No rights are granted except as expressly stated.
The service is provided "as is" and "as available," without warranties of any kind, express or implied, including accuracy, merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, and our aggregate liability under these terms is limited to the fees you paid us in the twelve months preceding the claim.
Either party may terminate for material breach uncured after 30 days' notice. Sections 3, 4, and 6–10 survive termination.
These terms are governed by the laws of the State of Delaware, excluding conflicts rules. If any provision is unenforceable, the remainder stands. We may update these terms; material changes will be notified to active customers. A signed order form or pilot agreement controls over these terms where they conflict.